Many of us own electronically-powered gadgets, appliances, and computers in our homes and businesses. Power surges as a result of loadshedding can cause damage, which is often irreparable. This can sometimes affect claims on your damaged assets. Below we share some tips to reduce your risks and ensure a smooth claims process.
What is Electricity Grid Failure or Interruption
Electricity grid failure or interruption refers to the complete or partial halt, interference, suspension, blackout, or failure of electricity supply associated with any national, regional, municipal, local, or private grid connected to the insured premises or business, for us, it is loadshedding.
Tips to Reduce or Eliminate Power Surge Risks:
- During power outages, we recommend unplugging your devices. Once power is restored, it is safe to plug them back in.
- Surge protection devices can offer additional protection against power surges. When selecting a device, consider the following:
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- Ensure the device comes with a warranty of at least five years and request an installation certificate.
- Verify that the device provides protection against overvoltage, undervoltage, multiple strikes, and lightning surges.
- Be careful not to overload your power outlets, especially those appliances that use high amounts of electricity.
Power Surge Coverage
Load shedding is not explicitly covered by insurance policies. However, frequent power reactivation to your premises can cause power surges that damage your appliances.
Remember to review your policy to confirm your power surge coverage and the insured amounts. You have the flexibility to adjust your power surge cover options, increasing or reducing them at any time, which will impact your premium accordingly.
Contact us today and we will gladly provide you with the required information noted on your policy.


